18+
Years of Progressive Experience
13
Years at Meta & Google
90K+
Global Operations Headcount Impacted
$6M
Annual OPEX Savings Driven
Strategic Impact
Consistently delivering quantifiable improvements to key business metrics through strategic learning interventions and operational excellence initiatives.
AI Innovation: Learning Catalyst
Invented agentic AI eLearning platform with 231 courses created in 57 days. Pioneering AI-powered learning transformation with Learning Catalyst and Agent Forge (AI training simulator).
£805K–£3.45M Savings
Annual operational impact across Global Operations
Operational Excellence
Spearheaded AI-powered simulations and performance support tools, improving CSAT by 2.2pp and quality metrics by 10pp.
97% Training Time Reduction
3-day ILT to 45-min eLearning
Efficiency & Scale
Orchestrated training redesign for program merger, reducing training time by 54.5% and contributing to $5-6M annual OPEX savings.
3pp CSAT Improvement
Project SkillSolve for 3,000+ agents
Thought Leadership
Sharing insights on learning strategy, AI in training, and organizational excellence across multiple platforms.
eLearning Industry Contributor
Regular contributor sharing insights on learning strategy, training program design, and corporate enablement. Articles reach thousands of L&D professionals worldwide.
Read ArticlesYouTube Educator
Host of Sam's Digital Academy YouTube channel, featuring educational content on digital marketing, learning strategies, and career development.
SubscribePublished Author & Speaker
Author of multiple books on L&D and digital marketing. Sought-after speaker at industry conferences sharing insights on learning strategy and professional development.
Speaking EngagementsLet's Connect
Whether you're seeking thought leadership insights, exploring mentorship opportunities, or discussing learning strategy consulting, I'd be delighted to connect and explore how I can support your organization's learning transformation.