Skills & Expertise

A comprehensive toolkit built over 18 years of hands-on experience in global operations and human capital management.

Core Competencies
Learning & Development95%
People Management90%
Quality Management90%
Vendor Management95%
Project Management85%
Client Collaboration95%
Domain Expertise
Digital Marketing85%
Trust & Safety / Policy90%
Customer Experience (CX)95%
Search Engine Marketing (SEM)90%
LMS / eLearning Systems80%
Knowledge Management90%

Certifications & Credentials

ATD Consulting Skills Certificate

Association of Talent Development

2020

COPC CX Implementation Leader

COPC

2018

Meta Digital Marketing Associate

Meta

2021

LEAN Certification

Genpact

2013

Google Ads Certifications

Google

2020

Microsoft Advertising Certified

Microsoft

2020

Project Management

IBMI Berlin

2019

ATD Training Certificate

Association of Talent Development

2016

HubSpot Email & Content Marketing

HubSpot

2020

SEO Fundamentals Certification

SEMRush

2020

Twitter Video Badge Certification

Twitter

2020